This policy explains how to cancel a TailoredBriefings subscription and how refunds are handled. It forms part of our Terms of Service.
You can cancel a paid subscription at any time from your account page via "Manage subscription," which opens the Stripe billing portal, or by emailing support@tailoredbriefings.com.
Cancellation stops future renewals. Your access continues through the end of the period you have already paid for, and you are not charged again. We do not automatically pro-rate or refund the unused remainder of a current period.
If you cancel a monthly plan, access continues to the end of the current month. If you cancel an annual plan, access continues to the end of the current annual term. Annual plans do not convert to monthly refunds.
Subscriptions are generally non-refundable once a billing period has begun. At our discretion, we may issue a refund or credit for a clear billing error, a duplicate charge, or where required by law. To request one, email support@tailoredbriefings.com within 14 days of the charge with your account email and the details.
Corporate plans are billed annually. Administrators can revoke and reassign seats within the term at any time. Reducing seat count takes effect at renewal; we do not refund unused seats mid-term.
The free Brief costs nothing and has nothing to cancel. You can stop the emails at any time using the unsubscribe link in any issue.
Turning off issue emails does not cancel a paid subscription or stop billing. To stop billing, cancel from your account page or the Stripe portal.
If something looks wrong on your statement, please contact us at support@tailoredbriefings.com before disputing the charge — we aim to resolve billing issues quickly.
Informational only — not investment advice. No warranty of accuracy; past performance is not indicative of future results. See Disclosures.
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